Privacy Policy

1. Introduction

Welcome to Dragonfly Home & Living website. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

2. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior.

3. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to inquiries.
To send order updates, promotions, and marketing materials (with your consent).
To analyze website traffic and improve our services.
To comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third-party payment processors, shipping companies, and marketing platforms that help us operate our business.
Legal Authorities: When required by law or to protect our rights and users.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transaction is completely secure, so we encourage you to use strong passwords and safeguard your account information.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications at any time.
Disable cookies through your browser settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@dragonfly.com or go to the Contact US option on the top menu.

Link for Contact US form: Contact US | Dragonflyhl